KNOW BEFORE YOU GO

5:00 pm: All gates open (except for Gate F)
7:30 pm: Show starts

EARLY ARRIVAL
Plan to arrive early so you don’t miss any of the show. Parking and street access by car may be limited as there are several events happening in the stadium district.

NEW SECURITY & TURNSTILE ENTRY PROCESS
BC Place features new security screening and electronic turnstiles at entry points as part of recent venue upgrades.

For ease of entry, please enter through the gate indicated on your ticket. Guests are encouraged to re-download their mobile tickets prior to arrival to ensure the most up-to-date gate information is displayed.

At security screening:
At the gates, guests are asked to keep their personal items, including their stadium-permitted bags, on their person as they walk through the security detection system, and on to the electronic turnstiles. See below for more on the stadium clear bag policy.

At the turnstiles:
If the electronic tickets are in your Mobile Wallet, tap your phone near the contactless reader at the top of the turnstile screen.
If the electronic tickets are on the Ticketmaster app or if using physical tickets, scan using the barcode reader at the bottom of the turnstile screen.
If tapping or scanning multiple tickets on one phone, please wait for the green light and allow one guest in your group through the turnstile, before moving to the next ticket.

There are no in-and-out privileges once a ticket has been scanned in.

CLEAR BAG POLICY
To ensure a safe environment for the public and align with industry standards, BC Place has implemented a restricted bag policy as part of our integrated security plan.

Guests are encouraged not to bring bags of any type, however the following bags are permitted into the facility:

  • Bags no larger than 6.5” x 8.5”
  • Clear plastic bag (including clear plastic freezer bags) no larger than 12” x 12” x 6”

Exceptions may be provided for diaper bags and medically necessary items that cannot fit into a clear bag.

Prohibited items storage and bag check is at lot 457 (bottom of Gate C stairs) on a first-come-first-served basis at $10 per piece.

Visit bcplace.com/clear-bag-policy to learn more.

PROHIBITED ITEMS & OTHER GUEST POLICIES
The following items are strictly prohibited:

  • Bottles or cans made of glass, metal, or any rigid material
    • Note: Soft-sided plastic water bottles or containers up to 1 litre capacity are allowed. Hard-sided plastic bottles or containers are prohibited. Please note, however, that lids are not allowed on the floor level.
  • Professional cameras (still or video, including cell phone camera attachments, GoPro cameras, and drones), and professional audio recording devices
  • Weapons or dangerous objects of any kind
  • Objects that could be used as a projectile, including laser pointers, glow sticks, flag poles, and selfie sticks
  • Tablet computers, including Apple iPad and Microsoft Surface
  • Posters, banners, and signs bigger than 8” x 11” of any kind
  • Any items with offensive, racist, discriminatory, or inappropriate language or imagery, or are religious, political or commercial in nature

For the full list of prohibited items, as well as other guest policies, visit bcplace.com/stadium-policies.

DRESS ACCORDINGLY
Be reminded that BC Place is an open-air stadium regardless if the roof is open or closed. Dress accordingly based on temperature outdoors.

BOX OFFICE HOURS
3:00 pm: Will Call opens at the Gate B Box Office
4:30 pm: Box Offices open at Gates C and G
Note: The Gate H Box Office is now permanently closed.

CASHLESS VENUE
BC Place is a cashless venue. A cash-to-card station is available at the Guest Services desk at Sections 234 and 446.

TOUR MERCHANDISE
Tour merchandise will be available for purchase on the day of the show.

Terry Fox Plaza (available to the public): Beginning at 1 pm.

Inside BC Place (available to ticketed guests only):

  • Level 1 (Floor): Section 101
  • Level 2: Sections 205, 221, 232, 249, 253
  • Level 4: Sections 405, 419, 442, 449

ACCESSIBILITY
Sensory kits are available until supplies last at Guest Services on Level 1 (101), Level 2 (234), Level 3 Concierge (307), and Level 4 (446). Guests may also request access to the BC PlaceSensory Room located near the Section 250 ramp. Please be aware that pyrotechnics, lasers, strobe lights, fog, and fire effects may be used during the show.

Lactation pods are located at Sections 225 and 252, providing breastfeeding guests with an option for a clean, private, & secure space to pump or nurse. The pods have ample turnaround space for a wheelchair, or stroller, or family in tow. To access, guests may refer to the information on the pod.

Assistive listening technology is available for guests with hearing aids visiting Guest Services at Sections 234 and 446.

A gender-inclusive washroom is located at Section 225 for families and people of all genders.

The Hidden Disabilities Sunflower (HDS) is a global initiative that uses a sunflower symbol to discreetly indicate that someone has a non-visible disability and may need additional support, understanding and/or time. Guests will be able to access a Sunflower lanyard at Guest Services on Level 2 (234) and Level 4 (446), which they can either keep or loan.

INADMISSIBLE PATRON PROGRAM
BC Place is a member of the Inadmissible Patron Program. An Inadmissible Patron is defined as a person whose lifestyle, associations and/or activities pose a risk to public safety, either directly or from third parties. This includes people who are involved with or associated to organized crime, gangs, and the drug trade. Vancouver Police will be on site and assisting in the enforcement of this program. Anyone identified as an Inadmissible Patron by police will be denied entry/evicted from the venue and will not receive any refund or compensation.

TOUR INFORMATION

Global superstar Bruno Mars today announced The Romantic Tour, marking his first full headline tour in nearly a decade following the massively successful 24K Magic World Tour, which first launched in 2017. Produced by Live Nation, the 2026 tour will be the first full headlining stadium tour by the GRAMMY® Award-winning performer. The tour will span nearly 40 shows across North America, Europe, and the UK, marking one of the biggest global outings of the year. The tour launches on Friday, April 10, in Las Vegas, NV, at Allegiant Stadium and will see Mars bring his larger-than-life energy to major cities including Houston, Atlanta, Chicago, Toronto, Paris, Amsterdam, Milan, Denver, Miami, and more. Along the way, he’ll headline some of the world’s most iconic venues, with back-to-back shows at Rogers Stadium in Toronto, Wembley Stadium in London, MetLife Stadium in New Jersey, and SoFi Stadium in Los Angeles.

Joining Mars across all dates is nine-time GRAMMY® award-winning artist and Silk Sonic collaborator Anderson .Paak as DJ Pee .Wee. Additional support will be provided by Victoria Monét, RAYE, and Leon Thomas across select markets. Fans can check their local listings for more details. All North American dates on The Romantic Tour are sponsored by MGM Resorts International and The Pinky Ring at Bellagio. This new tour builds on an incredible few years of global performances for Mars, including his acclaimed Las Vegas residency at Dolby Live at Park MGM and an extensive and record-breaking international touring run throughout Australia, Asia, the Middle East, and South America. In early 2024, Mars became the first international artist of the 21st century to hold seven consecutive sold-out concerts at the Tokyo Dome. Notably, in the fall of 2024, he achieved the highest-grossing tour in Brazilian history, performing 14 sold-out stadium shows across Brazil, spanning five cities — Rio de Janeiro, São Paulo, Brasília, Belo Horizonte, and Curitiba. In August of 2024, Mars also opened Los Angeles’ brand-new arena, Intuit Dome, with two sold-out performances, one of which featured a surprise on-stage duet with Lady Gaga, where they debuted the first live performance of “Die with a Smile.” The tour announcement follows recent news of Bruno’s long-awaited fourth solo album, The Romantic, arriving everywhere on February 27, 2026 via Atlantic Records. Pre-order the exclusive vinyl HERE. The news coincides with the release of the project’s first single, which will be released tomorrow, January 9. The new project comes in the wake of Mars’ continued chart success, with recent singles including the GRAMMY® award-winning “Die With A Smile” with Lady Gaga, which became the fastest song in Spotify history to reach 1 billion streams and topped the Billboard Global 200 Chart for a record-tying 18 weeks, as well as the pervasive “APT.” with ROSÉ—the latter of which was just crowned the most globally streamed song of 2025 by Apple Music, and scored 19 weeks at number one on the Billboard Global Excl. U.S. Chart and 12 weeks at number one on the Billboard Global 200 Chart. Beyond its massive global chart achievements, “APT.” also won “Song of the Year” at the 2025 MTV Video Music Awards, and earned three nominations at this year’s 68th Annual GRAMMY® Awards for “Song of theYear,” “Record of the Year,” and “Best Pop Duo/Group Performance.” TICKETS: To participate in the Bruno Mars Artist Presale on Wednesday, January 14, at 12 pm local time, fans must sign up at BrunoMars.com by Monday, January 12, at 10 am PT. For events sold on Ticketmaster, no codes are needed–access is tied to your Ticketmaster account, and anyone who signs up can join the sale. Events sold through other ticketers may require a code. For shows in France and Italy, Cobrand will be distributing presale codes, and fans can still sign up at BrunoMars.com. Remaining tickets will be available during the general onsale beginning on Thursday, January 15 at 12 pm local time at BrunoMars.com.

About Bruno Mars

Bruno Mars is a 16x GRAMMY®-winning global superstar, singer, songwriter, multi-instrumentalist, producer, and one of the most-streamed artists in the world. Known for his showmanship and chart-toppers, Bruno has set a number of records throughout his career, including becoming the first artist ever to hit 150 million monthly listeners on Spotify, appearing on two of the fastest songs to reach 1 billion streams (for “Die with a Smile” with Lady Gaga and “APT.” with ROSÉ, and achieving the highest-certified song in RIAA history with 2010’s “Just the Way You Are”). Since launching a string of hits beginning in 2009, Bruno has sold over 150 million records worldwide, making him one of the best-selling artists of all time. Beyond his work as a soloist, Bruno is a member of the duo Silk Sonic with Anderson .Paak. In addition to his 35 Billboard Hot 100 hits, including nine number one singles, Bruno is the recipient of 16 GRAMMY® Awards (including “Album of the Year” for 24K Magic), 14 American Music Awards, and 7 MTV Video Music Awards. His 24K Magic World Tour was among the highest-grossing tours in history, and within the top ten highest-grossing of the 2010s.

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