AURA WORLD TOUR 2026
Gates open: 6 pm
Show Starts: 8pm
EARLY ARRIVAL
Plan to arrive early as there are no scheduled opening acts.
For ease of entry, please enter through the Gate indicated on your ticket. Guests are encouraged to re-download their mobile tickets prior to arrival to ensure the most up-to-date Gate information is displayed.
Please have your tickets ready before approaching the gate. Turnstiles are in use at Gates B, C, D, E for entry and ticket scanning. At the turnstile, scan barcode tickets below the screen or tap mobile wallet tickets at the top. Gates A and H will use hand scanners.
This show is an In-App Only Entry for tickets. This feature enhances the mobile ticket experience by encouraging fans to use the mobile app for ticket access, and is a key feature in enhancing the security of each ticket.
• Ticket Visibility: When In-App Only is enabled, fans will not see SafeTix barcodes on mobile web. Instead, they will receive prompts to download the app for the best experience.
• Requirements: SafeTix/Secure Entry must be enabled to use In-App Only.
We encourage all fans to use the Ticketmaster App to access and scan your tickets. On the event day, fans will be able to render and view their barcode while logged in to their account.
CLEAR BAG POLICY
To ensure a safe environment for the public and align with industry standards, BC Place has implemented a restricted bag policy as part of our integrated security plan. Visit bcplace.com/bag-policy to learn more.
PROHIBITED ITEMS & OTHER GUEST POLICIES
Prohibited items include cameras with detachable lenses, flowers/gifts/cards, flags/banners, and signs/posters.
Soft-sided water bottles or containers up to 1 litre capacity are allowed. Please note, however, that lids are not allowed on the floor level.
No hard-sided bottles, including glass, metal, and hard plastic.
For the full list of prohibited items, as well as other guest policies, visit bcplace.com/prohibited-items.
EARLY BIRD DRINK SPECIAL
For the first 90 minutes after gates open, The Finnish Long Drink and White Claw Zero Non-Alcoholic Seltzer are available for $2 off! Offer available until 7:30 pm only.
DRESS ACCORDINGLY
BC Place is an open-air stadium whether the roof is open or closed. Guests are encouraged to dress accordingly, based on the temperature outdoors.
BOX OFFICE HOURS
The Gate C & Gate G Box Offices open at 5:30 pm. Please note that the Gate H Box Office is closed.
Will Call opens at 4:00 pm and is located at the Gate B Box Office.
CASHLESS VENUE
BC Place is a cashless venue. Cash-to-card stations available on Level 1 (101), Level 2 (234), and Level 4 (446).
TOUR MERCHANDISE
Tour merchandise will be available for purchase on Level 1 (101), Level 2 (206, 222, 233, 249), and Level 4 (406, 439, 449). Merchandise will also be available on Terry Fox Plaza before gates open.
TAXI & RIDESHARE
Taxi and rideshare drop-off and pickup is located Larwill Park (688 Cambie St) from 5 pm to 1 am. Expect a five-minute walk from the drop-off/pickup location to BC Place.
ACCESSIBILITY
Sensory kits are available until supplies last at Guest Services on Level 1 (101), Level 2 (234), Level 3 Concierge (307), and Level 4 (446). Guests may also request access to the BC Place Sensory Room located near the Section 250 ramp. Please be aware that pyrotechnics, lasers, strobe lights, fog, and fire effects may be used during the show.
Lactation pods are located at Sections 225 and 252, providing breastfeeding guests with an option for a clean, private, & secure space to pump or nurse. The pods have ample turnaround space for a wheelchair, or stroller, or family in tow. To access, guests simply need to download the Mamava app, select their desired pod, and the app will provide a code to punch in to unlock.
Assistive listening system for guests with hearing aids is implemented at Guest Services on Level 2 (234).
A gender-inclusive washroom is located at Section 225 for families and people of all genders.
The Hidden Disabilities Sunflower is a global initiative that uses a sunflower symbol to discreetly indicate that someone has a non-visible disability and may need additional support, understanding and/or time. Guests will be able to access a Sunflower lanyard from Guest Services (234), which they can either keep or loan.
REUSABLE CUP PROGRAM
All draft beer, cocktails, and wine are served in reusable cups. After enjoying their beverage, guests are asked to drop their cup in the designated reusable cups bins around the stadium. The reusable cup program eliminates the need for new materials and manufacturing for each serving, helping conserve valuable environmental resources, while also keeping beverages colder for longer.
INADMISSIBLE PATRON PROGRAM
BC Place is a member of the Inadmissible Patron Program. An Inadmissible Patron is defined as a person whose lifestyle, associations and/or activities pose a risk to public safety, either directly or from third parties. This includes people who are involved with or associated to organized crime, gangs, and the drug trade. Vancouver Police will be on site and assisting in the enforcement of this program. Anyone identified as an Inadmissable Patron by police will be denied entry/evicted from the venue and will not receive any refund or compensation.