BC Place is where the world comes together for the biggest and best events in British Columbia. We are committed to ensuring Guests have the best experience possible. For those Guests who require assistance with mobility and access, we are pleased to offer the following:
ACCESSIBLE ENTRANCES AND FACILITIES
All entrances except F are fully accessible for Guests. A dedicated Accessible Drop-Off and Pick-Up is located at section 147 – see ACCESSIBLE DROP-OFF AND PICK-UP information below.
All concessions, seating levels and washrooms are accessible. In addition, family and universal washrooms are located on each concourse.
ACCESSIBLE DROP-OFF AND PICK-UP
The accessible drop-off/pick-up facility is located at section 147 of BC Place. Vehicles can access the drop-off/pick-up facility from street level on Pacific Boulevard. There is no parking at the drop-off/pick-up facility.
Guests with mobility challenges can now access virtually any vantage point in the seating area. Accessible seating platforms are integrated into the main stadium seating throughout the spectator bowl. One attendant ticket is available with each ticket purchased for the Accessible platforms to ensure all other guests with mobility restrictions can be accommodated. One seat will be provided for the Guest's assistant. In order to accommodate groups larger than two, please speak with your Ticketmaster representative, when purchasing your tickets. Your Ticketmaster representative will work with you to seat your party as close as possible.
SERVICE DOGS AND ANIMALS
Certified service dogs (or service dogs in training) are permitted inside BC Place. All other animals are prohibited.
BC Place is committed to ensuring all guests have the best experience possible – including people who live with sensory sensitivities such as autism.
We are proud to partner with the Pacific Autism Family Network (PAFN) to provide a range of services and specialized resources designed to support guests living with autism - as well as their families - enjoy live events in comfort.
In addition to enhanced staff training and awareness programs, BC Place now offers sensory support resources for guests with sensory sensitivities. These resources include:
- Sensory Kits - available for guests to borrow from BC Place Guest Services located at section 234. The Sensory Kits are uniquely designed to assist guests who are sensitive to sensory inputs. Each kit contains noise-blocking earphones (for loan), a sensory toy, ID bracelet, sunglasses and an emotions card.
- Weighted Blanket - available for guests to borrow from BC Place Guest Services located at section 234. Weighted blankets can act as a calming tool to help guests focus in a busy stadium environment.
These resources are available from BC Place Guest Services located at section 234 on event day on a first come, first served basis.
To access these resources while attending events at BC Place, guests will be asked to leave a government issued I.D. as a deposit which will be returned when borrowed items are returned to our Guest Services desk.
BC Place provides a limited number of wheelchairs for Guest use if required. At this time, BC Place does not have wheelchair storage space available.
Should you require assistance in getting to your seating area, please inform a member of the BC Place Hosting team who will be happy to help!
Level 3 suites have removable seats to allow for wheelchair seating. Please contact BC Place prior to your event at 604-661-3401 or firstname.lastname@example.org and our staff will prepare your suite for you.
Stroller parking is available at certain events. Please consult the Guest Information and FAQ for your specific event.